In addition, chatbots can tackle a sizable volume of client interactions simultaneously, decreasing the necessity for comprehensive customer service teams and reducing operational expenses.The expression compliance refers to “a specific type of reaction — acquiescence—to a specific form of communication — a request” (Cialdini and Goldstei
Retailers have also experimented with gen AI to reinvent the customer encounter. Gen AI can deepen relationships with customers (partially, by extending the interactions involving retailers and shoppers across The client journey) and aid make the customer practical experience far more personalized and fulfilling. The Highly developed conversational
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